Insider insights are questions that help your future clients see you as an integral guide to the design process.
In Joseph Campbell's "The Hero’s Journey," the Guide is an important character, he or she helps leads the Hero on their journey, often providing important information, or revealing needed resources and tools.
In your client's journey, you want to position yourself as their guide.
You want to be their Obi-Wan Kenobi—guiding them through their journey, helping them realize their project.
Sharing insider insights allows you to present yourself as having unique expertise, experience, and know how about the design and building industry that can help your prospects avoid mistakes and surprises that can cause serious setbacks or completely derail their project.
These topics are aimed at helping you demonstrate that you are on their side, that you are someone who is not afraid to be open and transparent about the realities of your industry and that you have all the knowledge, information, and insight that they need in order to succeed on this journey.
Insider insight topics can include:
- 'Where and with whom does responsibility for a project lie?'
- 'What are some ethical or legal gray areas that can affect projects?'
- 'What are some unintended issues that can arise and cause clients harm?'
These topics focus on what are known as philosophical problems, they are the intrinsic problems and issues which create unfair situations for your clients in the project journey.
Informing your prospects about these issues and making them aware of the ins and outs of the industry helps to position you/your firm as the experienced, insightful guide that can help them navigate the project successfully.
These topics help them to also see you as trustworthy.